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Add your delivery address

Enter your address to receive orders at your location.

Add your delivery address

Enter your address to receive orders at your location.

Welcome to your Swift customer service, Public user

Select the item you need help with below or get help with something else.

Where is my order?

Track packages and get delivery updates

Where is my order?
Returns

Track all return operations and refunds

Returns
Do you have payment issues?

Search for transactions and manage payments

Do you have payment issues?
Your memberships and subscriptions

Manage all your memberships and subscription plans

Your memberships and subscriptions
Do you have questions about holiday shopping?

Review all questions and answers

Review all questions and answers

Below are some other things we can help you with

You can fulfill most of your needs here quickly, or contact us when necessary.

Login, Security, Addresses, and Data Privacy

Payments, Fees, Canceled Orders, and Gift Cards

Delivery, Order, or Return

Kindle, Alexa, or other Amazon devices

Prime Membership and Subscriptions

Questions about the order process